Each module is presented in an easily digestible format, quick to implement in the workplace post session. We offer solo sessions or multiple modules across one or more days, delivered at your facility and mapped directly to the Strengthened Aged Care Quality Standards. We travel nationally.
Every session is built around the Caring with HEART™ framework. Five principles, one word. Module 1 participants leave with a branded Caring with HEART™ lanyard, a practical tool they carry into every shift from the day of training.
Designed for PCAs, support workers and care teams. Each module runs two hours, classroom-based, facilitated in person. Click any module to expand the detail.
For all leaders within the facility: admin, clinical, hospitality services and maintenance. Culture flows downward. If your leaders are not aligned on the experience they want to create, no amount of frontline training will hold. Happy staff. Happy residents. In that order.
Sometimes training is the answer. Sometimes you need to understand where your culture actually stands before you decide what to do about it. The Care Culture Audit is a full day on site, observing, listening, reviewing documentation and speaking with your leaders and frontline teams. The result is a formal written report with a clear picture of your service culture gaps and a recommended pathway forward.
Every facility is different. We'd rather understand your team, your priorities and your timing before talking numbers. Pricing is available on request and we'll always give you a straight answer.
When you work with The Care Culture Co. you can expect a measurable improvement in how your team communicates with residents and families. Staff engagement improves. Complaints reduce. Families notice. And your compliance documentation is covered every step of the way.